Messages that convey operational procedures and policies to various audiences is known as what?

The correct answer highlights the concept of organizational communication, which specifically refers to the ways in which information is transmitted and received within a business or organization. This includes any communication that is designed to relay policies, procedures, and operational guidelines to different groups, such as employees, management, and stakeholders.

Organizational communication encompasses both formal and informal channels and plays a crucial role in ensuring that everyone involved understands their roles, responsibilities, and the workflows required to achieve the organization's goals.

In contrast, interpersonal communication typically involves direct interaction between individuals, focusing on personal conversations rather than broad operational directives. Verbal communication pertains to the spoken word and does not encompass the full range of methods used to convey organizational messages, which can also include written and visual formats. Nonverbal communication involves body language and other non-spoken cues that may complement or clarify verbal messages, but it doesn’t specifically address operational procedures or policies in an organizational context.